TERMS & CONDITIONS

Terms & Conditions – NTTO TRAVEL (NIA THE TRAVEL ORGANIZER)

Last Updated: September 2025

Welcome to NTTO TRAVEL (NIA THE TRAVEL ORGANIZER). By accessing our website (nttotravel.com) or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By booking a service, submitting your information, or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using our services.

2. Our Services

We provide a wide range of travel-related services, including:

  • Tailor-made international travel packages
  • Curated hotels and accommodations
  • Fine gastronomy and dining experiences
  • Chauffeur-driven luxury vehicles
  • Group travel and coach services
  • Transport, sightseeing, transfers, and travel coordination

All services depend on availability and partner/provider rules.

3. Booking & Payment Policy

a. Booking Confirmation

Your booking is confirmed only when:

  • Required payment is received
  • Necessary travel details/documents are shared
  • Confirmation is sent by NTTO TRAVEL

b. Payment Terms

  • Payments must be made as per the payment schedule
  • Non-payment may result in booking cancellation
  • All transactions are handled via secure third-party payment gateways
  • We do not store your card or bank details

c. Pricing & Currency

  • Prices may change based on availability, seasonal demand, exchange rates, and partner policies
  • Final pricing will be reconfirmed at the time of booking

4. Documentation & Client Responsibility

Customers must ensure they have:

  • Valid passport
  • Mandatory visas
  • Travel insurance
  • Medical certificates (if required)

NTTO TRAVEL assists in documentation and guidance but is not responsible for visa rejections or delays.

5. Cancellations, Refunds & Amendments

a. Customer Cancellations

Cancellation charges vary based on airline, hotel, and partner policies. A detailed cancellation structure can be shared upon request.

b. No Show

No-shows are non-refundable.

c. Amendments / Changes

Date or itinerary changes depend on availability, partner approval, and additional fees.

d. Partner/Provider Cancellations

Refunds will follow the terms of the third-party provider (airline, hotel, etc.).

6. Travel Insurance

We strongly recommend purchasing travel insurance to cover medical emergencies, trip cancellations, baggage loss, and flight delays. NTTO TRAVEL is not liable for such situations unless covered under insurance.

7. Limitation of Liability

NTTO TRAVEL acts as a booking facilitator between customers and external service providers.

We are not liable for:

  • Delays, losses, or damages caused by third parties
  • Natural disasters, political issues, or unavoidable circumstances
  • Theft, accidents, or injuries during travel
  • Errors in details provided by customers
  • Any direct or indirect losses outside our control

8. Website Usage Terms

By accessing our website, you agree:

  • Not to misuse or copy website content without permission
  • Not to submit false or misleading information
  • Not to attempt unauthorized access or interference

9. Privacy Policy

Your use of NTTO TRAVEL services is governed by our Privacy Policy, which explains how we collect and protect your data. Please review the full Privacy Policy on our website.

10. Intellectual Property

All branding, logos, content, images, and material on the website are the property of NTTO TRAVEL.

Unauthorized use is strictly prohibited.

11. Governing Law

All disputes and terms will be governed by the laws of India. Any legal matter must be handled within the jurisdiction of New Delhi, India.

12. Contact Us

For any queries regarding these Terms & Conditions:

📧 Email: info@nttotravel.com
📞 Phone: +91 99713 34161
📍 Address: New Delhi, India

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